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Freezing or Ending

How do I cancel my fixed term membership?

We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us!

Because you're on a fixed term membership our Member Services Team will need to cancel it for you. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership.

Get in touch with our Member Services Team at member.services@puregym.com and let them know you’d like to cancel.